Returns

Please inspect your order upon receipt. Alteration (printing, dying, washing, embroidering, etc.) or use by you or your agent, subcontractor, or designer will constitute acceptance by you of the order and condition of the goods. Tultex Apparel will not reimburse for any decoration costs on defective or mis-shipped goods. Returns of washed, decorated, otherwise altered, or closeout merchandise will not be accepted.

To request a claim for returns :

• Please contact our our Customer Care team within 14 days of receipt of merchandise. Claims for returns will not be accepted after 14 days. The goods must be returned back to our warehouse within 14 days from the date the return was receive to obtain a credit.

Discontinued or special ordered merchandise cannot be returned.

Returns can be phoned to customer care at: 800.289.5400 option 3, Monday - Friday 8am-8:30pm Eastern.